Education Welfare Service

Education Welfare Service

The Education Investigation Service and Education Welfare service have realigned to focus on prevetative methods to school absenteeism.

The Education Welfare Service now provides a prosecution service for maintained and non-maintained schools as part of the commissioning framework for the enforcement of school attendance and other education related legal interventions and a prevention service provided to maintained schools which includes an attendance healthcheck and subsequent allocation of an Education Welfare Officer for those schools with greatest need of
support and a helpline service.

The service also undertakes:

In enforcing attendance, the Education Welfare Service have a variety of powers to help them ensure that children are properly educated. Worcestershire County Council retains responsibility for authorising any legal action against parents in relation to irregular attendance at school.


Parents Legal Duty

All parents have a legal duty to ensure their children receive a suitable full-time education. If a parent fails to ensure that their child attends regularly at the school where they are registered, the parent can be guilty of an offence. The Local Authority has a duty to ensure that parents fulfil this responsibility.


Improving attendance and supporting the health and wellbeing of children & young people

The Education Welfare team can support schools to improve student attendance and reduce levels of persistent absence helping to affect levels of attainment and wellbeing for schools, children and their wider communities.

Through an additional level of support  purchased, schools can benefit from a high quality advice and frontline service. Education Welfare Officers can be allocated to provide strategic or casework support as required, as well as a streamlined link to statutory service.

Find our more about:


Contact the Education Welfare team to discuss your requirements and find out more:


Telephone: 01905 678138


DfE School attendance: guidance for schools

Guidance on using pupil registers and attendance codes, as well as setting school hours and term dates.

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